If we are going to redesign organizations for an AI era, we need to be clear about one thing up front: Tools have almost always pulled people apart.
In organizatiomns,
As organizations rush into AI adoption, most of the attention is on productivity gains. Less visible—and far more consequential—is the erosion of the one capability that will actually
Every few months someone else does a "Sam Altman" and announces that AI will make agencies obsolete. The case always sounds the same. AI can research faster. AI
Parents with college-age or post-college kids are all asking a version of the same question these days. It isn’t “What should my kid major in?” anymore. It’s something
One of the most common misconceptions right now is the belief that the systems we have today — GPTs and their cousins — are on a glidepath to becoming actual artificial intelligence.
How Fluency Without Understanding Is Reshaping Work, Organizations, and Industry.
Managers are confronting a problem unlike anything they have seen.
Today’s AI systems are not intelligent in the human
Less is more with knowledge workers.
You’re probably managing too hard. Especially if yours is a knowledge worker organization.
Knowledge worker organizations are increasingly more central to our service
We reached our 100th agency transformation milestone a month or so ago, and I’ve been spending a lot of time thinking about what we have learned. Not everything went
Agile, real Agile, the stuff of legends, can be used in a marketing environment, and when done well, it changes the game of marketing. You’re about to hear proof
Even today, most organizations struggle with becoming “more agile.” Paradoxically, some of our failures as managers make Good Agile less likely to happen, and the way many choose to implement
Most managers and leaders don’t understand how powerful coaching can be. It is often confused with mentoring or consulting, which, valuable though they can be, pale in comparison with
Can in-house agencies benefit from using Agile? The answer is yes. Agile for Marketing, when done well, changes the game of marketing, and the dynamics of the organization. You may
