Does having an account person or project manager make for better information to the team? Or a better relationship?
Agency Insights
Peter Drucker is famous for pointing out how much better managers could manage if they only used numbers. His message to you: “…if you…
Unmanaged Book
Feel like your business is borderline crazy, with people flying back and forth, priorities changing, work never done well enough, and…
Agency Insights
Part of what's so enticing about the agency business is its inherent mayhem. Chaos sounds bad, but for agencies it's unavoidable, even essential. How we deal with it largely determines how strong the agency is. Chaos comes because each assignment is different, demands come in…
Agency Insights
Agencies are filled with managers. We see ratios as high as 1:2 where for every two people who produce stuff, there is one person who…
Agency Insights