Manage Less, Become Awesome.

A former RAND researcher shines light on the counter-intuitive yet proven path to being a great manager.

By Jack Skeels

/ 20 Mar 2024

Entrepreneurs: You Can Never Elude the Shark

But it can teach you to become a great swimmer.

By Jack Skeels

/ 11 Feb 2024

Your Million Dollar Margin Makeover

Burnt-out teams, lackluster deliverables, unhappy clients, and your margin is dying. It’s time to get your agency back into shape.

By Jack Skeels

/ 5 Feb 2024

The Best Way to Measure a Manager

Excerpted with revisions from my upcoming book, Unmanaged: Master the Magic of Creating Empowered and Happy Organizations.

By Jack Skeels

/ 5 Sep 2023

Empowered, Agile Teams Take a Starring Role

A new organization and operations model paved the way for Starmark’s workplace of the future “You're out of your mind." That’s not the kind of

By Jack Skeels

/ 23 Jul 2023

Growth Doesn’t Have to Kill Agency Culture

We wrote in Ad Age that growth can kill your agency but other things can too.  And whether it’s the crush of new work and clients, or an unexpected

By Jack Skeels

/ 23 May 2023

Crisis-Proofing Your Agency

Vancouver’s Power Shifter and how mastering operations can build margin, customer loyalty, employee engagement, and crisis-proof your agency. To survive tomorrow’s crisis, strengthen your agency today.  Achieving operations

By Jack Skeels

/ 22 Aug 2022

How an Old Management Technique is Perfect for the New Normal

Leaders, executives, and managers can face the new normal with confidence knowing that there’s a new way for teams to work more…

By Jack Skeels

/ 8 Nov 2021

Case Study: Merkle & The Best Agile for Agencies

Merkle’s HelloWorld knew all about Agile, and they knew that most Agile doesn’t work well at agencies. Then they tried AgencyAgile. We have never said that our approach

By Jack Skeels

/ 1 Feb 2021

What your DEI strategy is missing: the hard part

Achieving our much-needed Diversity and Equity goals require that Inclusion is truly structural

By Jack Skeels

/ 2 Jul 2020

What my father taught me about DEI

It was the 1960’s and 70’s, when race and gender lines were still being tested

By Jack Skeels

/ 2 Jul 2020

Why you should probably never say “Agile”

The Agile Toolkit wasn’t made for you.

By Jack Skeels

/ 7 May 2020