As organizations rush into AI adoption, most of the attention is on productivity gains. Less visible—and far more consequential—is the erosion of the one capability that will actually
Software Agile’s Manifesto famously dismissed the need for intermediaries, espousing “Individuals and Interactions” and “Client Communication.” over the use of managers, contracts and tools. So I’ve always been
Part of what's so enticing about the agency business is its inherent mayhem.
Chaos sounds bad, but for agencies it's unavoidable, even essential. How we deal with it largely determines how strong the agency is. Chaos comes because each assignment is different, demands come in…
